Responding to its customer needs
Alchemy Software Development launches its new Technical Support Service and Update Subscription Service

Dublin, Ireland — September 18th, 2001 — Alchemy Software Development Limited, a leading translation tools provider, announced the launch of its Technical Support and Update Subscription Service programmes.

“We realize that our customers need professional quality products and pro-active support services to ensure that they continue to gain benefits from our technology long after their original purchase”, said Tony O'Dowd, CEO, Alchemy Software Development, “With the recent release of Alchemy CATALYST 4.0, The First Secure XML Solution, we're building a worldwide professional services group to educate our customers on how best to adopt to the new XML standard and reap the benefits of deploying this technology within their localization workflow.”

“Our first pro-active step towards supporting our customers in adopting to the XML standard will be a series of XML technical articles that will be sent out on a regular basis, exploring the XML standard and offering solutions so that XML documents are designed for easy globalization”, said Enda McDonnell, Director of Development, Alchemy Software Development.

Alchemy's Technical Support Services offer a comprehensive range of support programs to suit all organizations. Support can be provided over the phone, electronically, or in person. There are currently three support locations based out of Ireland, Germany and the United State of America. Alchemy's support partners are experts in the use of Alchemy CATALYST and are committed to working closely with customers and helping them meet their localization goals.

About Alchemy CATALYST 4.0
Driven by innovation and breakthroughs in translation technologies, Alchemy CATALYST 4.0 boosts speed, improves quality and reduces cost for all professionals involved in the localization workflow. Its integrated translation environment (ITE) integrates powerful project management utilities and services and includes highly productive and secure environments for translators, developers and localizers.

Embracing the latest Internet file formats and leveraging its heritage as a pioneer in the localization tools industry, Alchemy CATALYST 4.0 is the first secure XML solution that spans the entire localization workflow.

About Alchemy Software Development Ltd.
Alchemy Software Development is a company formed by the original developers and designers of Corel CATALYSTTM, an integrated translation environment and a pioneer in visual translation and engineering solutions. The founders of the company have established a company dedicated to the support and ongoing development of this technology leader.

Alchemy' technology is designed to boost the efficiency and quality of globalizing software products and is used by over 270 software development and globalization companies worldwide. With an established user base of over 4,000 users, Alchemy CATALYST is used by translators, software engineers, quality assurance specialists and project managers and is referred to as the Gold Standard in Localisation.

Corel Corporation Limited holds a 24.9% stake in Alchemy Software Development Ltd.

For more information on the company and its products, please refer to www.alchemysoftware.ie.